Operational/Guidelines
- Can You Complete The Game Without Buying Anything?
- Level is too Hard / How to Pass a Level
- Player is on the Last Level
- Business, Press, Job enquiries
- Not Enough Information/Player Unclear
- Player feels another player is cheating
- Game Suggestions
- Unsupported Language / list of supported languages
- Players Being Rude
- Confirm fraudulent offer wasn't genuine
- Thanking Player for Gameplay Feedback
- Questions About Royal Games
- Player is on last level - why levels take so long to create?
- Player needs to find Facebook ID
- Buying a Piggy Bank will deliver only one Piggy Bank (for players who think they get free Piggy Banks)
- Thanking player for providing feedback that the problem is fixed
- New Game? When will it be released?
- Abusive/offensive name/avatar: Escalated to 2nd Line
- Messages not reaching the Player
- No further correspondence (INF3-7)
- Holding Message
- Game Unavailable: Country-wide blocking
- Offensive/Inappropriate Avatars and Usernames in game
- App Tracking Transparency on iOS: Player Wants to Restore Tracking
- ATT: Player Has Restricted/Greyed Out Settings
- Wise Guys - final answer
- CCS Level too hard (End of Content episodes / levels)
- Players who have been banned from Community
- Missing Community Badge
- Unsatisfied player informs they want to quit / remove the game