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Thank you for contacting King Player Support!
I'm sorry to hear that you did not receive a badge for your hard work on {{ticket.brand.name}}, and I'm here to look into this.
First, let me congratulate you on your progress in the game. Getting where you are is not a small feat, and you should be very proud of yourself.
As badges are controlled by the Community, they need to be manually uploaded. So, to claim your badge and proudly share it, please post a screenshot of your progress on the Community Forum and one of our Community admins will gladly assist you.
I hope this clears up any confusion, {{ticket.requester.first_name}}, but if not, please do not hesitate to contact us again.
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